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Our Headquarters

Mon - Fri 9:00am - 6:00pm

Head Office

Email: info@taivoo.com
Call Us: (852) 9498-8685
Address: Huaqiangbei, Futian District, Shenzhen, China

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10+ Years

Manufacturing Experience

100+

Global B2B Partners

24/7

Dedicated Sales Team

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Frequently Asked Questions

What is your MOQ (Minimum Order Quantity)?

Our standard MOQ is typically 100 units per model. However, for sample testing, we can support 1-5 units.

Can you provide OEM/ODM customization?

Absolutely. We offer full OEM/ODM services including custom logos, packaging design, and specific hardware modifications to meet your market needs.

Do you support global shipping?

Yes, we ship globally via DHL, FedEx, UPS, and sea freight. We will provide the best shipping solution based on your location and order volume.

Do your products have CE/FCC certifications?

Yes, all our AI hardware products meet international standards and come with CE, FCC, RoHS, and other necessary certifications for customs clearance.

What is your warranty policy?

We provide a 1-year warranty on all hardware products. If any quality issues arise within the warranty period, we will provide free replacement parts or technical support.

How can I get a sample for testing?

Please contact our sales team by clicking the "Contact Us" button. We can arrange sample shipping once the sample fee is paid (which is refundable on your bulk order).